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August 28, 2017  |  Author : Haley Anastassiou  | 


Who designed and created TrueRent?

We get this question a lot. The answer is very simple. We are a group of dedicated property managers who have combined the benefits of owning rental property and the power of technology to maximize profits and streamline management. We designed TrueRent from the ground up to be the easiest and most powerful rental management software available.

Is my information shared?

Absolutely NOT! We value your privacy and ensure your data is secure and not shared.

Does TrueRent work outside of the US?

Absolutely, TrueRent can be used anywhere in the world. Global users can set the currency of their choice in the “Settings” section. Please note that at this time, rent collection only works in the United States and Canada. Tenant screening only works in the United States.

Who should use TrueRent?

TrueRent is designed for Landlords, Professional Property Managers, Tenants, Applicants and Owners. We have several happy managers of homes, condos, apartments, mobile homes parks, marinas, storage facilities on board, and the software can be used anywhere that rent is collected.

Where is TrueRent Headquartered?

Our office is located in beautiful Redwood City, California (near the headquarters for Facebook, Apple, Google, etc.).

Will my information be safe?

Yes. TrueRent takes great pride in preserving your privacy. Information is transferred via SSL (Secured Socket Layers) providing the highest-level 256-bit encryption. All information will be stored via our secure servers and backed up daily.

What if I want TrueRent to delete my information?

Go to the “Quick Links” section and click on “Account/Settings”. There you can choose “Delete Account”. Please note: once you choose the delete option, we will permanently delete your account and your information cannot be restored.

What if I need help with my account?

Simply email us at with any questions. We have a great support team and will resolve your issue promptly!

**Disclosure: Blog post are the opinion of the author and represent no guarantees nor do they necessarily represent the opinion of TrueRent and/or its affiliates.